How
we serve you?

Consulting

Agilos delivers data analytics projects, covering all aspects from the raw data to the insights and actions at the point of decision. In addition to data consulting, training and support services, we provide coaching and technical ad-hoc consulting, if customers want to manage an analytics project themself. We also provide both the technology required to do this and the services to help a customer make this work.

Step 1.
Data integration

We make sure that all your data — coming from different data sources (ERP, CRM, spreadsheets, etc., but also including external data) — is brought together and represents ‘one version of the truth’. After all, what good is data that you can’t trust? Agilos will help you prepare and structure it, so you can properly use it in the analysis of your business.

Depending on the customer’s situation and requirements, the data can be integrated into an existing or modern data warehousing environment. At this point, the data is ready for analysis and reporting.

Step 2.
Analytics

Your data will be made available in an interactive analytic environment for the business user. Through visualisations and dashboards, reports and self-service analytics s/he will be able to analyze the data and then take the right decisions and take the appropriate actions.

Step 3.
Insights

It is possible to go a step further and gain insights and integrate these analytics into existing systems (such as ERP or CRM), in websites (e.g. an intranet for use by employees or an extranet for customers or suppliers), or other interfaces that are optimally tailored to the user’s profile. For example, one can ensure that a manager only receives an alert on his smartphone when a KPI reaches a certain value, or, for example, a sales person can interrogate the system via natural language, using for example Teams or Slack as an interface.

Training

In our training academy, we like to share our expertise and best practices with you. This gets offered in a curriculum based approach that is not only better customized for different types of users, but also offers a learning journey that allows users to gradually become better trained at their own pace.

Our approach offers for all types of users a personalized learning track that provides the right practice session just in time.

These sessions are different from traditional trainings, as they’re given by experienced consultants and packed with practical advice and best practices, and customised based on each customer’s specific need. Contact us for personalised offers.

Support

Supporting and managing the complexity triggered by new technology cannot always be entirely handled by the customer himself.

This is where Agilos comes into the picture, with product and solutions specialists who provide technical support services including Qlik, Microsoft and TimeXtender support.

With our Level 1 support, we are your first point of contact for business, technical and infrastructure issues, namely identification , diagnosis and resolution of incidents.

If necessary, we will escalate and request external support from the software vendors.

Our certified technical and business consultants will make sure that you receive the best support possible to help you support your internal Analytics Applications and Business Intelligence Solutions.

If you are already customer and you need support click here :